1. Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards: https://www.cpsc.gov/Recalls/2018/Xtava-Recalls-Allure-Hair-Dryers-Due-to-Fire-Burn-and-Electrical-Shock-Hazards
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1. Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards:
Recall Date: August 15, 2018
Recall Number: 18-205
Recall Summary
Name of Product:
Allure and Allure Pro hair dryers
Hazard:
The hair dryer and power cord can overheat and catch on fire, posing fire, burn and electrical shock hazards.
Remedy: Replace
Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer.
Consumer Contact:
Xtava toll-free at 877-643-8440 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.xtava.com and click on “Product Recalls” or https://recall-xtava-allure.expertinquiry.com for more information.
Pictures available here: https://www.cpsc.gov/Recalls/2018/Xtava-Recalls-Allure-Hair-Dryers-Due-to-Fire-Burn-and-Electrical-Shock-Hazards
Recall Details
Units:
About 235,000
Description:
This recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle. The hair dryers were sold separately or as part of various hair care kits that included hair treatment products, a flat iron or a diffuser. Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have “xtava” imprinted on the blower end of the hair dryer.
Incidents/Injuries:
The firm has received 193 reports of the hair dryers or power cords overheating, melting, exploding or catching fire, including 18 reports of burns and two reports of a minor electrical shock. Four of the reported burn incidents resulted in a blister to the hand, wrist or finger. One consumer reported a severe burn.
Sold At:
Online at Amazon.com, eBay.com, Walmart.com, Xtava.com, Groupon.com and other websites from October 2014 through August 2018 for between $15 and $60 when sold separately, and for between $20 and $80 when sold as part of a hair care kit.
Importer(s):
Xtava LLC, of New York
Manufactured In:
China
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The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to a product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
