On July 27th, 2024, at approximately 12:12 p.m., Klamath 9-1-1 Communication District received a call from a woman reporting she had been taken from outside of Eugene, Oregon by a man named Troy. They were at Walmart, and she had fled from him and was currently hiding behind the location. She provided a vehicle description for the vehicle they arrived in, and she described what she was wearing to the call taker so officers could locate her.

Klamath Falls Police Department (KFPD) patrol officers and Klamath County Sheriff’s Office (KCSO) patrol deputies responded to Walmart and located the woman in the vicinity. The woman provided additional information that the suspect was possibly armed with a 12-gauge shotgun, and he had made statements he would shoot it out with law enforcement. Officers were also able to get the suspect’s physical and clothing description.

To not create unnecessary panic inside the store, two KCSO deputies dressed down to enter the business undetected to locate the suspect without alarming him. Walmart management was contacted by the on-duty KFPD patrol supervisor to discreetly have patrons evacuate the building while patrol officers stayed outside the building as a rescue team in case the situation escalated and again, not create unnecessary panic. Medical personnel from Klamath County Fire District #1 were staged in the area as a precautionary measure. A short time later, the suspect was taken into custody without further incident.


During the investigation, officers identified the suspect as Fifty-three (53) year old Troy J. Massa from Macdoel, California. KFPD Detectives were called out to investigate this incident and it was discovered additional crimes had allegedly occurred in Siskiyou County. Siskiyou County detectives responded to Klamath Falls to assist on any crimes that occurred in their jurisdiction. Massa was lodged at the Klamath County Jail for Kidnapping in the 2nd Degree and Coercion.

The KFPD would like to thank KCSO, Klamath 9-1-1 Communications District, Klamath County Fire District #1, and Walmart for their assistance in coordinating evacuation efforts and apprehending Mr. Massa so he can be held accountable for his recent and previous actions. If there are other people with additional information regarding this incident that has not been contacted by law enforcement, you are encouraged to call the Klamath Falls Police Department at (541) 883-5336 or our anonymous Tip Line at (541) 883-5334.